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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and pharmacy team.

Table of Contents

Effective Date: July 1, 2025

At AZ MIX Compounding Pharmacy, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and pharmacy team.

Information We Collect

We may collect personal information through:

  • Online forms (e.g., contact, refill, or transfer requests)
  • Email or phone communication
  • HIPAA-compliant intake forms 
  • Prescription or service requests submitted by patients or providers

This information may include your name, contact information, prescription details, and health-related information required to provide pharmacy services.

How We Use Your Information

We use your information to:

  • Fulfill prescription and compounding services
  • Communicate with patients, providers, and caregivers
  • Process payments and manage pharmacy operations
  • Respond to inquiries or requests submitted through our website
  • Improve our services, website experience, and patient education

Protected Health Information (PHI)

As a pharmacy, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) we collect, store, or transmit is handled securely and only used or shared for purposes permitted by law or authorized by you.

Information Sharing

We do not sell, rent, or share your personal information for marketing purposes.

We may share information with:

  • Your prescribing provider (to clarify or fulfill a prescription)
  • Our pharmacy staff and delivery partners (for service fulfillment)
  • Regulatory or legal authorities, if required by law

Website and Cookie Data

Our website may collect anonymized visitor data using cookies or analytics tools to understand traffic patterns and improve functionality. No PHI or personal identifiers are shared in this process.

Data Security

We take reasonable administrative, technical, and physical precautions to protect your information from unauthorized access, use, or disclosure. All online forms that handle PHI are HIPAA-compliant and encrypted.

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request corrections to your data
  • Withdraw consent or request deletion of non-health-related information
    Ask questions about our privacy practices

To exercise these rights, contact us at:
📧 support@theazmix.com

Updates to This Policy

We may update this policy periodically to reflect changes in law, technology, or our services. The updated policy will be posted on this page with a revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

AZ MIX Compounding Pharmacy
📧 support@theazmix.com

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Summer Hours

June 1 to August 1

Monday to Thursday: 9:30 am - 5:00 pm

Friday, Saturday, Sunday: Closed